TEAO

A Critical Assessment for Telecom Optimization Within Your Organization

Before implementing an effective lifecycle management strategy, performing an accurate baseline audit of your company's carrier bills, contracts, and expenses is vital. CMG's Telecom Expense & Audit Optimization (TEAO) applies our industry expertise and a formalized process to ensure your telecom infrastructure is sized appropriately, billed correctly, and provisioned efficiently.

Why a Baseline Audit Matters

A detailed telecom audit involves a comprehensive study of an organization's existing services and workflow. Reducing current telecom expenditures and optimizing future spending requires careful analysis of active billing services, invoices, contracts, taxes, utilization and other factors. This baseline audit helps with cost reduction, cost avoidance, and reduces overall telecom expenses.

At Cost Management Group (CMG), we will analyze your audit results to determine the potential to eliminate unwanted or unneeded items or services. The audit provides a comprehensive view of your carrier communication ecosystem, creating a detailed breakdown of all your monthly telecommunication expenditures. This business intelligence allows you to make informed decisions for your equipment and services strategy moving forward.

Telecom Expense Optimization

Upon completion of the audit process and presenting of the findings report, CMG will provide optimization recommendations for short- and long-term strategy plans. With your approval, we will assist implementing and tracking those solutions. Our baseline audit and optimization phase concentrates on these three areas:

A man holding a graphic with information about inventory management

STEP 01

Inventory Baseline

Many IT teams face challenges with managing voice/data/internet circuits, associated service details, vendor account teams, budgets, and contracts involving their telecom environment. CMG can identify vulnerable areas to help improve the management process while reducing wasteful spending.

STEP 02

Expense Baseline

The expense baseline is a deep analysis of charges by invoice, vendor, service type, location and cost center. This process complements the inventory baseline. After we analyze both baselines, we compare this data against all existing contracts to ensure rate accuracy, perform a thorough market analysis, and present optimization options.

A woman typing an invoice into a telecom billing management system in the office

STEP 03

Process Audit and Optimization

CMG will meet with key stakeholders to determine the current state of expenditures while devising a plan for future procedures and processes based on your organization's needs. We seek to add automation, eliminate manual work errors, create visibility, outsource repetitive administrative duties, add control standardization and measures, and streamline processes for efficiency.

Telecom Audit Solutions

As an added service to the expense baseline phase, CMG will provide these additional benefits:

Dispute & Recovery

CMG will work directly with vendors and/or carriers on your behalf. We'll handle all the difficult conversations, tracking and confirmations allowing you to focus on your business's core operations.

Customized Approach

While we are committed to standardized best practices to perform our analysis, we prefer to work with our clients in a way that is tailored to your organization's unique operations, needs and requirements.

On-Site Resources

The majority of our efforts are performed offsite for our audits, however there are times that site visits can assist us to maximize results and confirm the prescribed solution(s).

Return on Investment Guarantee

By offering a risk-free commitment, we'll show you exactly how the costs of our program will produce results and a positive impact to your bottom line.

Program Awareness

Upon implementation of the new processes and procedures, we'll work with key department heads and personnel to ensure the promotion and achievement of success.

Not Ready to Commit to the Entire Program?

For those businesses uncertain about committing to the entire telecom life cycle management program, CMG offers an audit-only engagement to provide a detailed overview ahead of the implementation process.

Ask About an Audit-Only Engagement

Contact Cost Management Group Today

CMG works with small- to large-scale enterprise businesses in many industries to effectively manage their critical telecommunication areas. For more than 30 years, we have established ourselves as a telecom expense management leader with a proven track record of saving valuable time and money for the organizations we serve.